(1) Quality assurance policy
1. Generally, a certain period of time (1 year) will be provided for the quality assurance period, during the warranty period, if the product has any failure caused by material or manufacturing process defects, the manufacturer will provide customers with free repair services or replace with a new sensor assembly.
2. For batch failures under some specific circumstances, the manufacturer may extend the warranty period or recall the problematic products for centralized rectification to protect the interests of users.
(2) Technical support
1. Equipped with a professional after-sales engineer team, we can provide customers with remote telephone or online consulting services for any technical problems encountered during product installation, commissioning and use.
2. In some special cases, if on-site technical support is required, the manufacturer will arrange technicians to go to the location of the vehicle to provide professional solutions according to the customer's geographical location and specific needs.
(3) After-sales maintenance
1. Establish a complete after-sales maintenance network, whether it is a regular car after-sales service station or a certified third-party maintenance organization, you can easily obtain maintenance parts and repair the sensor in accordance with the standard maintenance process.
2. For products that have passed the warranty period, the manufacturer will still provide maintenance services, and charge corresponding reasonable maintenance fees according to the actual maintenance costs, including the cost of parts and maintenance man-hours
